Team Experts
Jackie Buchanan
Jackie Buchanan has served as President and Chief Executive Officer of Genisys Credit Union since 2010. She leads one of Michigan’s largest credit unions, overseeing a multi-state institution with $3.5 billion in assets and 32 branch locations.
Professional Skills
Under Jackie’s leadership, Genisys Credit Union has strengthened its position as the fourth largest credit union in Michigan, serving members across three states. She is responsible for guiding strategic growth, financial performance, operational oversight, and long-term organizational sustainability across a complex, multi-branch institution.
Her executive leadership emphasizes disciplined financial management, technology integration, and member-focused service delivery. With a background in accounting and information technology, Jackie brings a balanced perspective that integrates fiscal oversight with modern digital infrastructure — supporting both regulatory excellence and innovation within the credit union model.
Education and Experience
Jackie’s career reflects deep experience in financial leadership, executive management, and institutional governance within the credit union industry. Her credentials underscore her strong foundation in both financial controls and technology systems, strengthening her ability to lead large-scale financial organizations.
She holds a Bachelor of Accountancy from Walsh College and a Master’s degree in Information Technology from Lawrence Technological University. She is a Certified Public Accountant (CPA, inactive status), reflecting her formal training in accounting and financial stewardship.
