Introducing AVANA CUSO’s Next‑Gen Lending Suite:
Scalable, Member‑First Solutions for Credit Unions
AVANA CUSO, one of the most seasoned and reputable credit union service organizations (CUSO), has been empowering credit unions since 1998. When focusing on commercial real estate lending, we meet the emerging needs of credit union partners across the U.S. by offering high-quality services and leveraging cutting-edge technologies.
We expand our service portfolio regularly to empower lending operations by providing scalable, cost-effective, and CU-aligned solutions. Recently, we launched a next-generation lending suite that will enable credit unions to serve their members better. The platform helps credit unions boost operational efficiency, deliver exceptional member experiences, and mitigate risk simultaneously by getting tailored services and solutions.
In this blog, we discuss common challenges credit unions face today and how they can overcome these constraints using our next-generation lending suite.
The Credit Union Challenge Today
Credit unions currently stand at a pivotal crossroads. While prioritizing member-first values, they find it challenging to deal with complex lending operations, evolving member needs, regulatory compliance, and internal resource constraints. These challenges prevent them from achieving double-digit annual growth by leveraging the rising demand for commercial real estate (CRE) loans.
Limited Resources: Credit unions lack the infrastructure and expertise required for managing commercial real estate loans effectively in-house. The absence of in-house credit and sales teams directly impacts their annual growth.
Portfolio Diversification: Credit unions increase risks by concentrating their lending portfolio to consumer loans and to local communities. They must increase annual growth by spreading investments and loans across asset classes and geographic locations.
Technology Limitations: Budgetary constraints make it difficult for credit unions to implement customized loan servicing platforms. Their members’ experiences are impacted when they use legacy systems that cannot be customized according to volume and utilization.
Credit unions need a specialized partner to stay ahead in a rapidly changing environment. Only a seasoned CUSO can accelerate growth by offering à la carte services driven by new-generation technologies.
Our Expanded Service Portfolio
AVANA CUSO mitigates crucial credit union challenges by acting as a specialized partner. We help credit union partners achieve growth by expanding our service portfolio. By availing itself of the relevant service offering, a credit union can manage loans, diversify its portfolio, manage risks, and leverage technologies.
Loan Origination: We simplify and accelerate the front end of commercial real estate lending by creating digital borrower intake portals, facilitating deal sourcing, and offering co-branded marketing support.
Lending and Credit Administration: Our robust technology platform helps credit unions focus on enhancing member values by streamlining back-office processes like credit and financial analysis, document collection and processing, credit memo creation, and loan documentation and closure.
Loan Servicing: Credit unions can handle the entire lifecycle of a loan efficiently and consistently by availing high-quality services like loan administration, loan reviews, and portfolio transfers.
Loan Participation: We make the loan participation process efficient and transparent by ensuring liquidity and issuing participation certificates. At the same time, our partners can track, allocate, and manage participation effortlessly using built-in dashboards with advanced analytics.
Portfolio Management: We help credit unions boost asset quality through end-to-end visibility and insights. In addition, credit unions can overcome skill constraints by attending training sessions & webinars, and getting special asset management, compliance & regulatory consultation.
Powered by Smarter Technology
AVANA CUSO’s lending suite is driven by a powerful technology engine. In addition to transforming credit unions digitally, these new-age technologies help them move confidently by reducing risks and mitigating friction. At the same time, they redefine a credit union’s operations for the future.
End-to-End Loan Management: Credit union leaders can manage loans efficiently using an all-in-one interface. The unified interface saves time and costs by automating crucial activities like intakes, underwriting, approvals, participation tracking, and loan servicing.
Smart Dashboards: The intuitive and customizable dashboard enables credit union leaders to get real-time visibility into pipeline status, risk exposure, key metrics, and member activities. It further facilitates informed strategic decision-making by generating reports based on real-time data.
Audit-Ready Workflows: The next-generation lending suite comes with built-in compliance controls. The feature simplifies audits by keeping each step time-stamped and traceable.
Secure Document Repository: Our lending suite stores crucial documents centrally and securely. Credit union leaders can access relevant documents instantly as well as leverage auto-updated compliance tracking.
Participation Management Tools: The tools included in the lending suite transform participation management by adding speed, accuracy, and confidence. Credit union leaders can use these tools to track, allocate, and manage participation without wasting time and resources.
Flexible, Member‑First Pricing
A credit union can access AVANA CUSO’s next-gen lending suite without increasing upfront and ongoing costs. It has the option to get specific services or service bundles at flexible pricing.
A la carte Services: We allow credit union partners to get specific services and solutions according to their current goals and budget. Each partner can pick solutions at flexible prices and pay only for what they need.
Subscription-Based Partnership: Credit unions seeking strategic and ongoing alignment can form subscription-based partnerships with us. Our bundled subscription tiers offer full-service experiences, along with deeper discounts and dedicated support.
Why Partner with AVANA CUSO?
The selection of a specialized partner for lending operations is a crucial strategic decision for credit union leaders. AVANA CUSO has been working with credit unions across the U.S. as a trusted and reliable partner. Our services and tech tools have been helping credit unions grow revenue and enhance member experiences since 1998.
CU-Aligned Services
With decades of experience supporting member-first institutions, we understand that credit unions differ in categories of goals, needs, and pain points. We have been helping them register growth by offering tailored services and tech solutions. Our next-generation lending suite drives the digital transformation of credit unions by overcoming many challenges.
Seamless Integration
Credit unions can integrate our lending suite with existing systems and workflows without disruption. We ensure smooth and stress-free integration by collaborating with their internal team closely. Credit unions trust us to streamline the whole process starting from implementation to daily operations.
Commitment to Transparency, Scalability, and Member Focus
AVANA CUSO believes in building strong partnerships based on trust. In addition to offering tailored solutions and reliable support, we drive credit union’s long-term success through clear communication and transparent procedures. Credit unions can leverage our robust lending suite without hidden fees and back-box processes.
Conclusion
AVANA CUSO’s next-gen lending suite will elevate credit union operations by providing tailored services and robust tech solutions. Want to check if our next-gen lending suite fits into your credit union’s workflow? Contact Us today to schedule a demo.
