Credit Union Service Organization · Since 1998

Commercial Real Estate Lending, Built For Credit Unions

AVANA CUSO helps credit unions strategically grow commercial real estate exposure through participation lending designed specifically for the credit union model

We lend
$1M–$15M
on owner-occupied & investor-owned commercial real estate
trusted partnerships
How AVANA CUSO works

One Platform Connecting CRE Borrowers With Credit Union Capital

We originate, underwrite and service commercial real estate loans, then offer them to partner credit unions as participations, so borrowers get financing and credit unions get well-documented CRE assets with ongoing oversight.

01 · Borrowers & Brokers

Bring a CRE Deal

Owner-occupied (SBA 504) or investor-owned (conventional) commercial property, with loans from $1M to $15M.

02 · AVANA CUSO

Underwrite, Close & Service

Disciplined credit review, documentation and servicing for the life of the loan.

03 · Credit Unions

Participate & Monitor

Review opportunities, keep approval authority and get post-close reporting through the Credit Union Portal.

0
Founded
0
Years of CRE lending
$ 0Bn+
In SME funding
$ 0Bn+
Assets under management
Who we serve

Three Paths, One Connected Platform

For Credit Unions

Grow earning assets and diversify beyond your local footprint with CRE loan participations supported by documented workflows, servicing infrastructure, and reporting tools.

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For Borrowers

Finance owner-occupied or investor-owned commercial property from $1M to $15M through our credit union partnership network. We’ll guide you through prescreen requirements up front.

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For Brokers

Submit deals through a defined prescreen process with clear requirements and consistent follow-up. If the opportunity fits, it moves through a structured workflow.

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Professional Services for Credit Unions

Use One Service or the Whole Platform

Loan Participation

Expand your reach, manage risk, and optimize your portfolio with Avana CUSO’s strategic participation and analytics solutions.

Loan Origination

Add origination support to help source, structure, and move commercial loan opportunities through a consistent intake and review workflow.

Credit Administration

Strengthen documentation and ongoing loan administration support to help maintain consistency, controls, and clear internal records.

Loan Servicing

Support the loan lifecycle after closing—payments, monitoring, and routine servicing activities—based on defined scope and requirements.

Portfolio Management

Get visibility into performance, concentration and risk with ongoing portfolio oversight support.

Options for borrowers and brokers

Loan Programs We Support

Conventional Term Loans

Financing structures commonly used for stabilized CRE (terms vary by property, borrower profile, and lender approval).

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Two professional women engage in a collaborative discussion at a conference table, with a laptop and notes in view.

SBA 504 Loans

SBA 504 is designed for eligible owner-occupied real estate and certain long-term business expansion needs, subject to SBA rules and lender requirements.

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A man and woman collaborate on a laptop in a cozy, plant-filled workspace, showcasing teamwork and creativity.
Participation, origination, servicing and oversight in one platform

Grow your CRE program with a partner built for credit unions.

What people think

Client Testimonials

Aaron Klein

Commercial Mortgage Capital, Inc.

AVANA CUSO’s strength is in understanding the unique character of every transaction and borrower, and reacting in real-time to solve problems to get deals closed.

Paula Lehn

Chief Executive Officer, FAST Federal Credit Union

AVANA CUSO has provided FAST CU with great LP opportunities which in turn allows us to strategize our balance sheet to best serve our members.

Our Experts

Our Team

Sundip Patel

Co-Founder & Chief Executive Officer

Sanat Patel

Chief Lending Officer

Mae Julian

Global Controller

Brianna Vaughan

EVP, Credit Union Success

Joy Hekking

VP, Servicing

Candace Sheets

EVP, Head of Credit

Josephine Aquino

Customer Success Manager

Most common questions

Frequently Asked Questions

We lend on owner-occupied (SBA 504) and investor-owned (conventional) commercial real estate, with loans from $1M to $15M. Property types include industrial, multifamily, retail, medical office, self-storage, mixed-use, franchised restaurants and franchised hotels.

A credit union service organization (CUSO) is a company that provides specialized services to credit unions. AVANA CUSO focuses on commercial real estate: we originate, underwrite and service CRE loans, offer them to credit unions as participations, and provide à la carte lending services.

Common review materials may include collateral and property details, borrower/sponsor background, requested structure, and supporting financial documentation. Third-party reports and additional items may be required depending on the loan and underwriting. Reviewing a submission does not imply approval.

Yes—servicing support may include post-close administration, routine loan servicing activities, and reporting access based on the agreed scope. This is designed to help credit unions maintain ongoing visibility and operational consistency. Servicing and reporting support vary by engagement and loan type.

We use a structured review process designed to support consistent evaluation and decision-making, with documentation requirements aligned to the transaction and the participating credit union’s policies. Due diligence commonly includes review of the borrower/sponsor, collateral and property details, and supporting third-party items as applicable.

Get in Touch With Us

Participation, Origination and Servicing in One Platform

A Credit Union-First Approach

Owner-Occupied and Investor-Owned Loans, $1M – $15M

Have any questions?