Credit union lending support
We serve credit unions seeking to expand or strengthen their commercial real estate capabilities — whether building from the ground up or optimizing an existing portfolio
How we help credit unions
AVANA CUSO helps 80+ credit unions access CRE participation opportunities and build stronger lending operations — supported by servicing infrastructure, credit administration, and reporting tools built for internal governance and visibility.
Our partners range from institutions just entering CRE to those managing complex portfolios who need scalable, reliable infrastructure. As a CUSO, our interests are aligned with yours.
We help credit unions:
Increase earning assets
Diversify portfolios
Strengthen underwriting discipline
Maintain regulatory confidence
Access participation liquidity
Scale without expanding internal headcount
Services we provide
Loan origination
Credit administration
Loan servicing
Loan participation
Portals to support your workflow
Participation Desk
A platform designed to streamline access to commercial real estate (CRE) loan opportunities, with controls that support internal workflows:
- Opportunity detail pages with all the information
- Lending preference management to align opportunities with strategy
- User management to support internal controls
- Email notifications to keep stakeholders informed
Reporting Portal
Tool designed for ongoing visibility and governance-friendly reporting access
- 24/7 access for on-demand visibility
- On-screen viewing, or Excel/PDF export
- User management and role-based access
- Granular report access to support internal governance
How it works
Align on objectives and governance needs
We start with your goals and internal oversight requirements. Then align on workflow and service scope.
Origination and participation workflow support
Opportunities are evaluated through a structured process designed to support consistent review and decision-making.
Ongoing servicing and reporting
After close, servicing infrastructure and reporting tools support visibility and portfolio oversight.
Expand support as your program grows
Add services like credit administration and portfolio management as needs evolve.
Why AVANA CUSO
Mission-aligned support for SMEs
Designed to help credit unions expand and manage small business and commercial lending in a way that fits cooperative values.
Operational depth across the lending lifecycle
Support spans origination through administration, servicing, participations, and portfolio monitoring.
Technology-enabled reporting and workflow discipline
Structured processes and reporting tools can help teams stay organized, informed, and audit-ready.
